Went to Toast on a Saturday afternoon, the shop itself has a wonderful selection of clothes and accessories, however the staff were a bit unhelpful (although not unpleasant, just lazy). I asked to see these Cheaney Ivy Lace Up Boots (RRP: £310.00), I’ve had many Joseph Cheaney brand boots before so am familiar with their design and craftsmanship.
I wanted a new pair so asked the shop assistant (slightly older, short dark hair) whether she could check the stock. She just said that ‘they’re new’ when they have a few scuffs and on the heel the rubber was flaking off in places. I would have appreciated as a common courtesy at a store like this that the staff would at least pretend to go through a door and check and say ‘that’s the last pair, sorry’, or offer to order a new pair in. Hopefully management takes notes. 🤞