Thomas Merrifield oxford

Excellent service received from both the sales and lettings departments over a 5 year period.

A very positive experience with the sales team at Thomas Merrifield. Their expertise and personal touch makes it clear to me why they were able to sell my flat with ease and their knowledge and experience helped to no end with the manage the sales process.

I had wholly positive experience with Thomas Merrifield in Oxford over a 3 year residential tenancy. Professional service, and quick to respond to queries and to arrange for the resolution of occasional problems in the property. Highly recommended.

Decent company to begin with although we had major problems trying to cancel our contract with them, maybe avoid these estate agents if you can but Davis Tate and Chancellors are still the worst estate agents to deal with.

So lovely and helpful. It is early days in our tenancy but we are really happy to be staying in one of their managed properties - Lily, especially, has gone above and beyond. The previous tenant had covid anxiety and they were really understanding of this and it's left us feeling very safe and secure. They don't have many properties but if you're interested in one of theirs I really do recommend - the whole process between being interested in a property and actually moving in was completely pain free!

I needed to get some information about the landlord of a property next to my own. It took a phenomenally long time to get a response from Thomas Merrifield Lettings -- several phone calls, emails, and a personal visit to one of their offices. I did finally get the information, but the experience was frustrating. I think my first few emails went into some black hole email inbox.

The team of Thomas Merrifield Lettings went out of their way to help me with the initial viewing and paper work remotely (two years ago…pre-covid…when it wasn’t common!). During my 2 years of residential tenancy, all interactions with the staff and contractors were professional and polite. All their written and oral communications were clear (regarding maintenance, incidental repairs and inspections). They truly take care of their properties and tenants. The entire experience was pleasant. Highly recommended.

We rented through Thomas Merrifield for 9 years and they were always very nice and clear on their communications. They were also very responsive, every time we needed something checked or fixed. We definitely recommend them!

When I was a tenant, they often came in with little notice. Recently, a group of friends and I decided to view a new property in Oxford. The agent just didn't show up at all! There was no message or apology afterwards. We were just forgotten about. Perhaps they found a more lucrative tenant, but it's still nice to be told that the viewing is off rather than just ignoring you and not turning up.