August 2012 Four Seasons replaced windows at my home, at this time, there were no issues, lads doing the install, their quality of work was fantastic.
Nine year on to this month, my clumsy window cleaner some how managed to damage one of the trickle vents, to the extent it fell off, and and broke when it reached the concrete below.
First port of call, Four Seasons, I explained the situation, to be told to pop along with broken vent, which I did today. BINGO, what I required was available, and I was handed a packet which contained two vents. How much am I due you says I. "Nothing" says the gent, and explained to me how to fit new vent.
Great service first time around, and great back up service nine year on.
Thank you very much, Four Seasons!!
Ps, windows are still looking good to this day, a sign of quality.