Glasgow West Medical Practice glasgow

Goodness me, I cannot recognise the way some reviewers are speaking of this practice. I have found the service here to be of the absolute highest standard. Nothing is too much trouble and everyone goes out of their way to be helpful. Doctors, nurses, reception staff are all professional and caring. My situation means I use their services constantly and from my experience, I would award more than five stars! Brilliant.

Absolutely AWFUL and unprofessional since the recent 2 GP’s joined. Discuss personal information in public, have ZERO empathy ... complete EGO Maniacs ! obviously junior in their careers and experience. if you would like to be respected and treated appropriately please register with any practice other than this one. Also if you are even 2 mins late for an appointment and there are no other patients in the entire practice you are refused to be seen. If you would like to be humiliated and distressed I highly recommend.

Wonderful staff on reception and wonderful Doctors cant fault this practice

Dr grant is obsessed by budget not duty of care, neglectful with no people skills at all.

I have used this place for over 20 years and hope to do so for many more, I can't fault the surgery the Doctor's or the staff.

Dr Grant is a thoroughly unpleasant individual, who I believe has failed in his duty of care on multiple occasions. Aside from his medical ineptitude, he is devoid of basic good manners, and should remember that he is being paid to provide a service to the general public.

Perfect GP.

This practice is very professional. I have struggled for years to get health professionals to help me. Every staff member I have been in contact with have been compassionate and helpful. This practice listens to their patients and that’s the best thing you can do. The doctors and nurses here have actually changed my life, by listening and giving me the correct treatment. Registering at this practice was my last shot at trying to find a good medical practice then I was going to try private. I’m very greatful and even throughout this pandemic they have always made time to treat any health issues I have occurred. Very little waiting time and always made to feel at ease. Well done and thank you.

I am a long standing patient of this practice. Over the years I have been able to rely on the expertise of the practice doctors and the very helpful and caring staff. I have nothing but praise for them. I have encountered very little delay in seeing a doctor at any time.

Great service - nice interactions in the waiting area, helpful staff and Dr Grant frequently takes the time to listen to all of my concerns and then methodically address each of them (although I think I’m only meant to be there for one issue at a time) I saw a review slating his people skills- and thought - I’m not having it - absoloute nonsense - he saw me on the canal once and took the time to say hello and used that reference of walking my dog on the canal as simple ways to break out of anxiety and depression in appointments following the exchange. It’s a nice touch - good people skills and a better doctor. I couldn’t be more grateful. He does forget the odd thing about me now and again - due to being human - and thats ok.