LloydsPharmacy In Sainsburys oxford

Worst customer service

Extremely poor service from the pharmacist here. On advice of our GP I asked to buy a well known sleep aid over the counter for my extremely unwell and sleep deprived son who is over 18. I was interrogated and he then said he couldn’t give them to me without seeing my son who was in the car waiting. I said I’d go and fetch him to which I received the response that he wouldn’t sell them to me anyway as if a GP had recommended them then they should of issued a prescription! For a behind the counter and what is actually an antihistamine ! Went somewhere else and received a much better and sensible service. I will be making a formal complaint to this mans employer. Very rude very insensitive and pedantic.

Poor customer service, mostly unfriendly. Unlike other branches of Lloyd's (which are being shut down at a furious rate) they do not deliver. Forcing you, if you're disabled, to walk around the long line of outside trolleys just to get into the store. They told me that they can no longer guarantee next day acquisition of my prescription items as they are now only receiving one delivery a day, cut back from two. A company falling apart.

poor customer service, rude and standoffish unwilling to help and put the phone down on me as soon as she could.Didnt even allow me to ask a follow up question to the infomration that was supplied. the other pharmacies locally are far nicer

Pathetic slow and unhelpful. Sad place but most Lloyd's pharmacy going to shut so this may be the only one that exists

You ring up to see if your tablets have arrived and it rings for a bit then someone pick up the phone and puts it straight back down