David Salisbury Head Office salisbury

David Salisbury built an orangery extension to our house and this was completed at the end of 2018. Whilst we are happy with the end product we were surprised and disappointed that several problems occurred following the build. Firstly we had an issue with part of the wood frame on the inside developing dark stains on the oak. We were informed that the wood was pre-treated before delivery so were surprised that this would happen. They came back and applied oxalic acid and these dark stains have now been removed. Secondly we had rainwater leaking through one of the windows as these had not been sealed correctly. Also one window had to be replaced due to faulty double glazing. Thirdly a section of the roof leading was blown off by wind and, at the time this was repaired, it was acknowledged that the section in question had not been secured correctly. It was fortunate that no damage occurred to the glass mansard. Finally the orangery door was not closing properly and it required two visits to fix this properly. Following the completion of the orangery it took several weeks to resolve the above issues to our satisfaction and certainly David Salisbury’s claim that "the quality and finish is the envy of the industry" was not justified in our case.

AWARD-WINNING ORANGERIES & GARDEN ROOMS I professionaly photographed for David Salisbury Joinery two award winning orangeries for advertising,company website and social media. One structure was an old stone barn and the second home a stone manor house. At each location the orangeries style complimented the period of the building, creating a classical extension to the house. The roof lanterns are a lovely feature of an orangerie as they let in plenty of light, especially in the winter. The joints windows and doors were beautifully designed and made. I was also impressed by the sustainable footprint of the timber used in the award winning orangerie. Nick Carter Photographer UK

Very disappointed as at least 10 defects reported from minor to major. Mistakes happen occasionally but if they are graciously admitted and speedily rectified at no cost that shows a responsible supplier. David Salisbury has not been gracious nor speedy. About half of the issues, after months of dispute, are promised to be rectified but 5 weeks on and no date suggested by them. The other issues are ongoing ...... Some images of examples below.

I have a David Salisbury orangery roof on my kitchen extension! It was installed on time on cost and is wonderful! Wes looked after us the whole way through the process! Thank you!

Good place to work. Unless your heavy handed.

I was very impressed with the after care service provided by Ben. We had rain water coming into our doors following very bad weather. Ben went above and beyond to rectify the problem, approaching it from all angles. Hopefully it's all solved now, time will tell. So grateful to Ben and all David Salisbury staff for helping us with this issue.

They promised us a design. But produced nothing. We sent in the request in August and now they decided (Oct) that they cannot be bothered!

I am not one to write reviews but felt compelled to in this occasion. David Salisbury is a fantastic bespoke and design company of Orangeries and conservatories, and I am glad to have gained an insight of their work recently. They have a beautiful Orangery showroom at the Chelsea Garden, where I sometimes hold meetings, and an impressive manufacturer in Somerset. As someone who works on a variety of projects I was more than happy to recommend them. Their team is friendly and always willing to help. Well done guys!

Beautiful craftsmanship! A visit to their showroom in Chelsea is highly recommended. I can't wait to have my consultation with one of their designers.

We have just had a major refurbishment of our house including an Orangery created and built by David Salisbury. It is now Summer and we are enjoying being outside, inside. Beautiful craftsmanship and the process from start to finish was efficient. We were kept well informed on an ongoing basis and most importantly they came in on budget. Thank you.