Cygnet Hospital Bury bolton

Nothing has changed since the inquest of my only child who was in a medium/secure unit and managed to take her own life. It appears none of the outcome of the inquest (with a jury ) has been acted upon!!

Badmad about news from staffs and lie face splice work this we know been have proof here will find big NHS England manager something time message from me thanks say sure this no prob this ok .......

Awful place. Was stuck there for 6 and half years. Staff Mal treated patients at times. Rude staff. Money making business

If I could leave no stars in would. Some of the staff are lovely-some are awful. My autistic daughter came out so much worse than she went in. They have no understanding of autism whatsoever. Meltdowns were treated as incidents. She was put in seclusion and heavily medicated. I had to go to the press and my mp to get her out. She was regularly strip searched, even though it clearly said in her care plan she did not like to be touched. One time she was searched because a spoon went missing on the ward (Mulberry) even though she wasnt on the ward at the time-she was locked in a visitors room with me. They never even looked at care plans she was admitted with. They left a tooth infection unrelated for weeks until she was in agony. There was allegations of staff physically assaulting young people. Complaints were not dealt with and destroyed by staff. They wanted to send her to a high secure unit and I had to fight to get her into an open unit,where they changed her meds-and within 4 months she is ready for discharge! I would not send my dog here

Primrose Ward is a truly awful and dangerous place for vulnerable children/adolescents. Staff are unprofessional and inexperienced and most have no regard for patient’s mental or physical health. Management are solely concerned about making money off NHS patients and use their ‘least restrictive policy’ as an excuse to reduce workload. I filed complaints time and time again but most instances these were ignored and the only time I got a chance to speak to the ward manager about my concerns I was challenged, humiliated and not allowed time to speak so they destroyed what I had written down on a complaints form. Examples of neglect and mistreatment that I suffered personally include (but are not limited to): being left alone with a ligature round my neck for over half an hour whilst I was supposed to be observed every 3-7 minutes. Staff refusing to intervene whilst I pulled out a whole head of hair until I was bald. Staff calling me ‘vulgar’, ‘silly’ and ‘nasty’ and spreading confidential information to other patients. Being given wrong medication on several occasions and head injuries that’ve left me with cognitive and memory complications. There are other experiences that feel too painful to share to the public and I’m sure others have suffered worse whilst detained here but I strongly doubt these cases will be fairly investigated (not by Cygnet certainly) until a tragedy occurs. Your loved one would stand a better chance of recovering in a bin bag than this place and quite possibly could leave in a much worse state than they arrived.

1 star is very generous. just came out if this hospital as an informal patient i was there 16 days and had 1 session with the psychologist. saw the psychiatrist once which was less than i did in the community. my parents were promised all sorts of things and specialist therapy that did not happen. some staff were verbally abusive towards me. staff are terrible with communication i had items wrongly taken away with no explanation which were not put it my security when i self discharged they were not given back to me these were fidget toys which i used to help with my sensory issues and self harm urges. my parents rarely received the daily phone call about my care and were lied to on multiple occasions. they only care about money they keep patients as long as possible to maximise profit. i was room searched 4 consecutive days in a row and found glass after one of them which is disgusting.the food is appalling meat was often raw in the middle. i went informally but was nearly sectioned over refusing a room search the 3rd day in a row so they tried to 5.2 me even though i had had massive ptsd flashback episodes which staff made fun of. wouldn’t recommend this hospital to anyone the amount of trauma i have from being there is honestly sad. don’t bother going for help you get none most staff are rude and nitpick you for anything and everything. i asked for a self discharge in my ward round it was ignored and brushed under the carpet. i said i found i was getting worse being there and they just said “that’s normal” i ended up crying to my parents begging them to agree to a self discharge every time they took me back from leave they did thankfully

First of all, I would like to thank the staff at Cygnet Bury for supporting me throughout my mental health journey. Going through mental health was overall the most tragic experience I had to face. At the time I did not even know that I was going through mental health as it all happened so unexpectedly. I was seeing and believing things that wasn’t real and my family couldn’t understand what was going on. Anyway, I got diagnosed with bipolar and manic depression and they referred me to Cygnet Bury but I still didn’t know where I was and why I was there... The staff made me feel welcomed and made me food and drinks and always checked up on me to make sure I felt safe. Overall, I felt at peace and did experience a few highs and lows but the staff supported me throughout all of them. I would like to thank all of them for being so kind and making me feel like I can do anything I put my mind to and for helping me to believe in myself. I would definitely recommend this hospital to anyone that’s going through struggles with mental health. Overall it was a crazy experience but helped me with my trauma and to manage my emotions. I loved the fact that we didn’t have access to social media as it helped me to realize what healthier relationships are. I also loved how they didn’t make the place feel like we needed help and it wasn’t a scary place to be in. They made the hospital feel more homely with all the art facilities and one to one sessions. They also took us shopping and let me speak to my parents and made sure I felt comfortable whilst on call. I know hospital is generally there for us to get better and move forward, but the staff made it a happier warm and safer environment to be in. One thing I would want to change there though, is the food and as I was close with the staff I would have wanted to communicate with them after I got discharged. I hate the fact that we can’t call the hospital and give our gratitude. But I thank each and every one of them for helping me to get better and helping my relationship with my parents to be more open and stronger, wouldn’t be where I am today without you guys love you all.

As a visitor I am always treated with the utmost respect. My child is receiving fabulous care. Communication is excellent. Staff are patient and empathetic.

I wouldn't even give this hospital 0 star only positive was I won a claim against the hospital as was proven by police that a member of staff grabbed me between the legs . At first when I reported It Team leader denied that could be seen on camera . Untill The hospital security re watched it . So the Team leader tried cover it up as the police said was cleared as day , one the ward before I had a realationship with A HCA and on the ward I moved to another ward got close to another HCA and she use meet me on leave and she was married and we had cheeky Cuddle and flirt and she said she had feelings and always said she would f.. me any day 🤣🤣🤣 Now I'm well I look back the hospital is an absolute joke . Should be closed down 🤦🏾‍♂️

The lanky staff are the best #nurseleon #drchris #daddylonglegs