Goodheart Surgery hull

Absolute joke if a place....constantly engaged and UV set there watching them take the phone off the hook for an hour one day so noone can get through. Absolute joke of a place!!

You can never get through to make an appointment total waste of time only having one number

Omg can I just say a massive thankyou to goodheart surgery. Was loosing blood and within 3 weeks I sent for a tests first then week 2 had call Togo hospital to see SPECAILEST 3rd week small operation there was well on the ball. Be with these quiet a few year now all been very helpful would recommend to anyone thankyou again .

Would leave Zero star if i could, currently in the process of moving surgery’s. Always mess you around, say your going to be called by clinical staff but never happens they just say it to get you off the phone. Some of the receptionists are hard work to speak to just in general takes them about 10 minutes to understand what you’re trying to tell them, you’re lucky if you get to speak to one of the ones that have common sense. The clinical staff don’t seem to care a great deal either baring the nurse Linda who is lovely everyone else just acts like its a burden you being there or calling up! Don’t waste your time.

Appalling can't get an appointment even over the telephone the gustapo who answers the phone wants to know what the problem is, so she can be directed to the right person ??? Thought that was obvious, then they say there is no appointments for today no wonder the NHS is on its arse, since covid they cant be bothered to work and most of the appointments are done via telephone absolute sham of a service

One of the worst doctors I’ve ever had to use, receptionists are rude and incompetent. Left my mum (an ex cancer patient) waiting 3 weeks for a doctors appointment about another lump she had found after getting the all clear and in remission. The cancer had returned and was able to grow in that 3 weeks.

Shocking service can never get an appointment no matter what time you call the new reception Staff who answer phone are rude not helpful at all really debating changing doctors and I've been with this panel since I was born definitely gone down hill. Would not recommend this doctors now at all.