Pathfields Practice plymouth

Would be nice if they answered the phone

Very poor service trying to get through to reception is none existent spent a total of one hour and fifteen minutes trying to get through to make an appointment. Now looking for another Doctor to sign up to. If I could post a minus ratings I would

Can never get appointment on hold for over 40 minutes end result no appointment

If I could give zero I would. I placed an important order with my home prescription order for appliances for my stoma for which was for stoma bags etc. I was expecting a delivery today but after phoning the delivery company they said they didn't get the prescription from the surgery until this morning. So I have to wait another 2-3 days before I get the items. Don't the surgery realise these items are extremely important. I feel like the surgery don't care about their patients. If I could change to a different surgery I would but it seems most surgerys are joing pathfields so nothing will change. Come on pathfields get your act together and start thinking about your patients and their needs. 😡

I wouldn't give any stars if I could. Took 5 weeks to get information on physiotherapie treatment, told I am not eligible as I am only 65 yrs old and not in care, had to pay privately so I can get back to work.

I'd give 0 stars if I could. They rarely answer the phone. Not doctors fault. They should sack and get some decent receptionist in