Walkley House Medical Centre sheffield

I cannot stress how helpful and efficient this practice is.I have been here 20 yrs and have never had cause for complaint. Thank you to all the GPS and staff for your help and understanding.

I haven't been here for very long but twice I've had issues with ordering a repeat prescription. You can't order them over the phone, then twice they said that they would send my prescription electronically to the pharmacy and both times it hasn't been there when I have gone to collect it - and both times, they said that they had forgotten to send it. One of the times, they even gave me an out of date prescription! Appalling service and I shall be registering elsewhere!

This has to be the worst doctors for actually getting an appointment, open 8am ring at 8am says surgery not open finally starts to ring at 8.03 and 41 calls later get through to which no appointments! As well as having no appointments they also forget to book them! my son age 3 needed an emergency out of hours appointment walkley medical house said they had booked him one for crookes I rang crookes an hour before to check and was told no appointment made walkley house said they must have just forgotten to send it. My son had croup!

You must call exactly at 8:00 am to get an appointment, and will often be on hold for at least 10 minutes. In the past 3 years, there are times where I've been on hold for 40 minutes. They'll call you at some point in the next few hours, but you won't know exactly when. The doctors aren't horrible, but I wouldn't say they're good either. They don't tend to employ much critical thinking in the diagnosis process. The best way to deal with them is to tell them your symptoms, what you think is wrong, and what you want them to do. You have to advocate for yourself.

The Surgery have had a lot to deal with in recent times and it has been frustrating at times. But I went for a face to face appointment last week and it was wonderful The receptionist and Nurse were both helpful and and the Doctor was freindly and efficient.

There aren't words to describe this surgery, well, there are, but you can't use them here. If you have any enemies, recommend them this surgery!

The staff are friendly and really trying but there's too many people going to see the Doctors !! Where Comon sence would cut the numbers down and the real people with Real illnesses could be Treated!!!

One star is too high for this place. I have been registered for about 18 months and never had a good experience. I have had my health concerns laughed at and dismissed by a GP, I have been left outside waiting for 45 minutes because the reception staff hadn't noticed me, despite me ringing the doorbell multiple times whilst waiting. When I finally got inside they told me off for being late! Time for waiting for an appointment is ridiculous. If you want an emergency appointment you need a miracle, if you phone at 8am on the dot, you will wait on hold for 40 minutes to be told there are no appointments left and to call back tomorrow. I am currently waiting for a GP letter since last week, and have been told they have no idea when this will be complete and ready for me to collect (despite me paying £10 for the priveledge). Avoid at all costs, the worst GP practice I have ever known.