Receptionists can often come across as rude and seem to think that they are the doctors and decide whether or not you're worthy of having an appointment. But, a big hats off to Dr Hall, if it wasn't for her, the surgery would be a complete mess and there would be hardly any decent doctors there. I've been seeing Dr Hall since I was 2 years old, I'm now almost 23. She has always been so amazing to me and very helpful. I recently had a PIP appeal and if it wasn't for her, I would be royally screwed. Dr Shetty is also a very good doctor. The WORST doctor there though has to be Dr Silson. She is condescending, rude, no empathy at all and doesn't seem to realise when she is hurting someone's feelings. Many years ago, I was severely underweight due to an eating disorder, and I was undergoing investigation for my back problems which turned out to be degenerative disc disorder, sciatica, spondylosis and hyperalgesia. However at the time I was 17 and didn't have any of these diagnosis. I saw her about it and she told me to exercise more and loose some weight to help with me back. Keep in mind that I was 42kg, with a BMI of around 15. And she told me to loose weight and exercise. Despite the fact she could see that I was very underweight. What she said to me that day was dangerous. To this day, I refuse to ever see her again. And I know I am not the first person she has made these sort of comments to. She said something similar to my girlfriend too on multiple occasions in the past 2 years, causing it to really affect her to the point where she would refuse to eat and I was the one who had to convince her to eat and that we all need to eat, despite struggling with eating issues myself. She blames everything on weight.