D L Jones & Son brighton

Poor customer service, overly priced, and then upon collection, they decided to charge me even more because they’d made changes to my watch that I hadn’t even asked for! I wouldn’t recommend if you’re wanting an honest, affordable watch repair.

Excellent watch repairers. New, old and antique clocks and watches sold. A dying breed of high street shops.

Helpful and knowledgeable with my silver bracelet Thank you.

Amazing range of jewellery and watches - proper repair service

Awful customer service, very rude staff that make you feel like your custom is an inconvenience. I went out of my way specifically to visit this shop hoping to purchase a chain for a custom pendant, I was abruptly told to "hurry up" and that the man serving me didn't have all day. I wouldn't have minded so much if I'd been there longer but I'd only been looking for about a minute! Prices seemed steep too. Such a shame because I was keen to support a shop that's been there for as long as I can remember. Would give 0 stars if I could.

Phenomenal service. I went in with two rings needing repairing and resizing on Tuesday and they were both ready to collect by the Friday. Never before have I encountered a jeweller who turns things around so quickly and to such a high standard. They go above and beyond to ensure that you are satisfied with your purchase, and I will definitely be back! There was also a beautiful display of gold jewellery at a reasonable price. Highly recommend. Won't go anywhere else now for my jewellery needs.

Repaired my carriage clock in two days. Outstanding service.

Extremely friendly, helpful and honestly priced. I've had two things repaired here and will certainly be back in the future. An Aladdins cave of second hand jewellery.

Went to get quote for clock repair for cuckoo clock before lock down ,, the older gentleman was so rude when he had to stop doing what he was doing .. .. just couldn’t believe how rude he was to me and the other man working their.. Disgraceful

Poor service, you are made to feel like you are disturbing them. Very high prices. They said they would call to get the go ahead and give me a price before starting, but they didn't and just did the work without giving me a choice of whether to proceed or not. I purposely wanted to use a small independent shop to support local business, but wish I hadn't now.