Santander brighton

Excellent service! Had my new card within three days’ Very helpful Staff! Thank you!

Terrible customer care - no service other than storing your money. No benefit in being with this faceless branch!

Excellent service. The staff are wonderful.

Worst bank for business transaction. You can't even deposit money into your business account, the only way to do so is to deposit via a post office! whats the point of having a business account??

BAD Customer service! no common sense

Very good service an I can't think of anything negative to say

Totally useless. This one is closed as well as Brighton which tells you to come to hove. Phoning does not get a person and letter asks I go into branch. Really fed up. Some dozen people turning up last few mins to find branch shut. Really frustrated. Santander, where is your customer service. Online says branches open till 4.30pm.

I found this bank to be totally unfair and unbelievable conduct i had money payed into my account on tuesday afternoon by my solicitor and wednesday went to the bank to tranfer to a selller which im buying a new home took passport and details of seller to branch was told it was done after alot problems got a reciept and left bank then hour later put a stop on it went back to branch and spent 3 hours being pushed to one department to another even witha solicitor letter telling them where the money came from my account is still locked i have been on the everyday since being left on the phone for 30 minutes to 50minutes every time it is now saturday at 12 15 i phone at 830am today still no answer and no account open its over 48 hours and ive been left with no money i can not exchange on my new home or pay vets bill or buy any food

Really impressed with this Santander, in London a lot of the branches are closed or the queues are so big you can't get into a bank. Was a joy to walk into this branch around 2pm yesterday with only two customers at the counters in front of me. The staff were really friendly and helpful, made conversation whilst sorting out the print out I needed. And everything was sorted within a few minutes. Covid wise there is sanitiser station at the entrance, social distancing markings on the floor and restricted numbers allowed inside.

Very Good!