The Co-operative Bank – Brighton brighton

Great service from Caroline, she is an asset as she took time and patience with resolving my query. Thank you

Best ethical high street bank! Been with them for 15 yrs + and still love them. Until Triodos become more user friendly, they rule

Excellent service, friendly staff & all very helpful.

Great bank ethically, although could still be improved, and lovely people but you can never get hold of them as they only answer their phone 1/20 times you call

Sadly I couldn't give less than one star otherwise I would. To get to the branch is a 2 hour round trip inc parking and going in there. I simply wanted to find out if I needed an appointment for what I wanted or could it be done over the counter. Why do they give you a pbone number if no-one is going to answer it. Loads of tries from 9.30 onwards but phone just rings. No message re queues or any response at all. I guess they don't want my money or care.

Extremely helpful staff but it's a pity that ringing their HQ can take 30 minutes to speak with a human being.

My experiences in this bank have all been positive. Friendly, helpful staff. Been with them for many years now. Just wish there were more branches though. Need one in Hove e.g.

The coopbank back have the worst banking security system recently it was so many transaction without my consent on my account and they let it happen until I found out £ 421 gone and left with £20 nobody has alerted me or put a stop to it or may be they turned the blind eye, I asked the coopbank for some help and the only thing they said is sorry I am a single parent with two kids and unemployed our food electric and heating will run-out maximum in three days I have been with the bank for so many years. Thanks for nothing

Online banking is dated and pretty awful. Chichester branch has now closed permanently so now I have to travel all the way to Brighton because I can't use the online service. Really terrible for this day and age.

Efficient service from an always helpful and (almost surprisingly) happy staff.