Great place, wonderful staff but with an old back problem, which has not been an issue for many years until a night here. Incredibly soft bed, so I ended up trying to sleep on the floor!!
This is unacceptable when you are paying over 250 pounds a night! Incredible!!
The cooked breakfast was delicious, despite being cold, but very meagre and even compared to Kensington standards not worth 18 pounds. The oat cappuccino was incredibly cold, despite us being the first dinners present.
The waiter was obviously embarrassed by this serving of smoked salmon and scrambled egg, so served up a warmer and far more acceptable size portion 20 minutes later! Deeply appreciated and again delicious.
Over all, this place has very lovely staff and are dog friendly. The room was charming but incredibly small. We walked through the door and the foot of the bed was directly front of us. The bathroom was really generous in comparison. Having a bath and shower was very welcome.
The bar is a great space, where we chatted to many lovely interesting people.
I am stumped to sum this beautiful hotel up, but think with lack of sleep and cold fodder.....
You decide