WHSmith bristol

Nice clean store staff very friendly and helpful

I am disabled and on my last visit to Smith's I used my wheeled walker rather than my wheelchair as I wasn't feeling too bad. My point is that there is NOT enough room to walk (or wheel) down the aisles. There are displays blocking the way at the start and end of most of the stands. Should you need any help or have an enquiry, forget it. The staff (all 1 or 2 of them) seem to do their best to hide from the customers and it would appear that they expect everyone to use the automatic check-out. As for their prices, just don't go there!! Very poor show Smith's, Very poor.

Decent range for a small shop, well laid out

Don't like Smiths as a shop. Always seems overpriced. I go there as a last resort. They now have self service tills that I loathe.

I went to use the DHL Service Point which I found very complicated. Learnt I could have done preparation at home which would have been easier

Had what I required very helpful staff

Well stocked store considering small size, free parking 🅿 available at two car 🚗 parks although neither of these is very close to store. Children's outside play area and public library nearby. Great pity that W H Smith has decided to replace some staff with self-help check-outs!