Newnham Walk Surgery cambridge

Just had stellar service from both GP and Nurse on returning ill from travel - an appointment within 20 minutes, a blood test by a nurse who had already clocked off for the day and was on her way to go home. Truly amazing skill, organisation, character, and service - so lucky.

As a student I went here many times. Never had a single problem. Prescriptions very fast, always able to squeeze you in. Best surgery I've been a member of

I have only had brilliant treatment at this surgery, and have been a patient here for approx 3 years in total. Appointments have been given asap, including emergency appointments on the day. And the doctors have worked very hard to refer me to the hospital when necessary. I'm very grateful and recommend the practice.

Very helpful

Abysmal service. The staff does not understand that post-grads are freshers too. Incompetent staff. Did not manage to get an appointment for months. You are better off going for another surgery.

As a student, I found this GP extremely exclusive. I don't feel comfortable using this service when I'm suffering from a mediccal condition. First, it took them half a year to register me with their system. Second, once I asked for emergent help from them by showing up at the reception because all the lines are busy, they turned me down with very bad and indifferent altitude and told me I don't have an appointment. The third time I called (as my appointment) for prescribed medicine, they asked me to provide my height and return the information back, which I did. But they NEVER got back to me again. Today I called within working hour only to hear the machinery voice saying "sorry this GP is closed." I understand it could be a busy and hard time for the GP, but it doesn't change the fact I now feel afraid and reluctant to seek for help from the NHS for how I've been treated in this GP. I wouldn't feel comfortable speaking about my concerns or problem with them.

Waiting time ridiculous, appointment time 10 min (ridiculous) , Careless of the patient health. A waste of time. I needed to see a specialist and I was told kind of no from the GP ahahah.

Wonderfully kind, caring and professional.