For my latest haircut here I wouldn't have been paid £16 for the final product, let alone the other way round. I think it's because he was rushing to deal with a queue of customers - I've been here a handful of times before now, and the cuts have been decent, which is why it's 3 stars rather than 1.
1. This was one of those haircuts where the barber asks you how much you want off, starts cutting at that length, and then appears to have amnesia and enter a groundhog day routine where your hair ends up about 60% of the length you wanted.
2. It was really not COVID safe. Even in normal times I would have objected to having the same razor used on me after two other customers (trying not to think about how many more I didn't see) without even rinsing it, let alone disinfecting. I also had the same sheet wrapped around my neck as the previous customer, literally seconds after him.
He seems like a nice guy and I've had good haircuts with him before, but needs to take more time to follow COVID precautions and do the job correctly, even when there's a queue.