Sevenoaks Sound and Vision Cambridge cambridge

I bought speakers and stands from Sevenoaks knowing getting them home on a bus would be difficult. To my surprise the chap serving me offered to drop them off on his way home after work. I had them by 6.30pm. On top of this his advice on setting up was truly useful. This is proper customer service! I rarely give 5 stars but Sevenoaks Cambridge deserve them. I'll be back!

Highly recommended. Great advice. Zero sales pressure. First class customer service. I was unhappy with my av setup when playing music, so i contacted sevenoaks cambridge about a new cd player. They suggested a new pair of speakers would give me a far greater improvement than any cd player would. After reading reviews and a bit of online research i had narrowed down my choices and arranged a demo. After they set up the equipment we where left alone in their demo room to play as much music as we liked. What i learnt is theres no substitute for hearing these products yourself. I came away with the best pair of speakers ive ever heard, way better than i expected and not the pair that i had decided on beforehand. Music now has its magic back. I've also had fanatastic after sales service aswell, with great support from the sevenoaks team and the speaker manufacturer. Something that would have been very difficult had i ordered them online. Like most people these days i like to shop online, its generally easy and cheap but the're are certain products where online shopping is lacking. Home audio is one of these times when there's no way you can make the best choices without hearing it first. We need dealers like sevenoaks who are providing a very rare and much needed quality service in todays click and collect world. I look forward to all my future purchases at sevenoaks cambridge and i will get my new cd player one day! Oh and lastly i got a way better deal than i could have ever got online!!

Great place for audio & advice

Great help and customer service. The best place in cambridge for hifi and home cinema.

Very helpful staff. Would not use anyone else for our music needs

Knew what I wanted was welcomed by staff spent £2000 and came out within 20 minutes having the staff load it into my car Well done Sevenoaks

Great customer service, friendly, knowledgeable staff. Thanks.

Good local AV store. They go out of their way to help you in a welcoming manner

I rarely leave reviews but had to on this occasion as wanted to say thank you, and highlight the exceptional service I received from the Cambridge store, and in particular, Andrew. I was looking for advice on a good sound and TV set up, and had a budget in mind, but not really sure what I could get, and just as importantly was seeking guidance on positioning for optimal sound too. This was all going into my converted garage, my “man cave,” so really wanted to get it right first time! After my initial phone call it was clear that Andrew knew his stuff. He gave me an idea of models and specs to look at, and was available again a few days later when I called to ask possibly more silly questions! In fact, over a period of two or three weeks, and multiple calls to Andrew I finally settled on a spec and placed my order. There was not a hint of hard sell at any time and he just wanted to ensure that what I was going to order was right for me. Andrew is one of the most patient men I have ever had the pleasure of dealing with, exceptionally knowledgeable and a credit to SSAV.

Excellent first class service