I have been to holistic Harmony twice to get my eyebrows done. The first time round she did a relatively good job. when it came to paying I asked her if she wanted cash or card and she said she would take card (12£). The second time I went to her, I called and she said the latest she could do was between 5 and 5:15 pm , so I had to rush to be there at 5:05pm. When I arrived, she was not there, and I had to wait 20 to 25 minutes for her to come which was ok because I have been told that she had to go to the pharmacy for something important. When she came, not only she hasn't appologised, she did my eyebrows in litteraly 2 minutes completly rushed and when it came to paying she said in a very annoyed and blaming tone" usually I would never accept the card for only 12£ because I will have to pay a fee but now that it's late I will do it" . I have't said anything but I felt that it was really unfair to speak to me this way, when first , she took the card before for the same amount of money and that's why I didn't bring cash with me, and second when "it's late " because she was the one who was late and not me.