J T Gregory Pharmacy cambridge

Male Pharmacist - 20mins late after opening hours, with no apology to customers or staff for tardiness. Transpires individual is Practice Manager - setting a bad example to those managed who did everything to be prompt, polite and apologising on Pharmacist’s behalf. Informed that this is a regular occurrence - which is both disappointing and discouraging. As a manager - there is a responsibility to lead by example. Advice; - adjust opening hours to 9am Mon-Fri such as there is no tardiness in future - or arrive promptly like everyone else. On the odd occasion where mitigating circumstances make tardiness unavoidable informing staff will enable customers to make informed adjustments (going elsewhere, arriving later). —— to reiterate, all other staff were friendly, welcoming, polite and helpful. Arriving after 9am would probably avoid such issues.

Great service very friendly

Staff are really friendly and helpful

great pharmacy, very helpful and knowledgeable staff. The doctors surgery opening in the health centre just next door too.

Very helpful staff, nice new environment.

A great reliable place to pick up prescriptions - but bear in mind they close for lunch

I came to fill an antibiotics prescription from my dentist. I arrived at 1:15 on a thursday. The hours state closing at 1:30. A bit close, but more than enough time. Instead, when I walk up to the door, the lady inside closes and locks the door while looking right at me. She then points at the opening hours sign. Like, yes, I can see you’re supposed to close in 15 minutes, not right now.

Love this chemist and Mr and Mrs Gregory are lovely they are so helpful and always there to help with anything the chemist is always well stocked

Very helpful pharmacist would highly recommend

Very friendly service from people who genuinely want to help!