Baileys Domestic Appliances salisbury

Fridge broke down over Christmas. My father was having issues getting a suitable replacement. We weren't sure whether R&L Bailey could help but I remembered their reputation and frankly that they're very nice people and advised him to check. Perfect product supplied at a very good price by an expert, friendly, local and independent high street retailer. Excellent and sadly becoming very rare.

My washing machine was too expensive to repair so I had to buy a new one and this was done on the same day which was great as had been without a machine for 10 days. Excellent service from Brian and the team at R&L Bailey and good value for money plus very knowledgeable. Highly recommended. J Donnelly, Salisbury

The day before a planned dinner party and five days before Christmas, our kitchen oven came to the end of its working life going out with a bang temporarily taking all the house electrics with it by blowing the ring main fuse in the fuse box. After a visit to their showroom, Bailey Domestic Appliances were able to provide a suitable replacement at a reasonable price and unbelievably had it installed and had taken the old one away in less than four hours after the old one had failed. My wife and I were hugely grateful for the customer service we received on the phone, in the show room and on installation. The staff were very pleasant and professional throughout and were a great credit to their company..

Excellent customer service from ordering to delivery & installation of washing machine - all staff polite & helpful. Will definitely use them again

Excellent service & didn't have to wait too long for the spare part to come from Zanussi. Very helpful & polite engineer, bit tricky but fault diagnosed correctly. So happy to have my washing machine working again, thankyou

Just wanted to say a huge thank you for helping me find an elusive tumble dryer part today. Unfortunately it was something that you didn’t have in stock, however your colleague really did go the extra mile and searched google and found it for me listed under something different. So instead of having to buy a new door at the cost of £60, he found the part for £5. Thanks again. Would certainly recommend your company

Brilliant service provided sorting our dishwasher out. Friendly and honest, didn’t get the impression they were trying to squeeze as much money out of us as possible. Would recommend 👍

I felt I need to place on record my thanks for a thoroughly good and professional service from all the staff . I needed to replace both my cooker and washing machine and was well advised and served by Nigel who also gave me a very good price. The items were delivered, on time ; fitted and the old machines and packing cleared away . The fitters ( Tom and Phil ?) were courteous and knowledgeable and took the time to ensure we were shown how to operate them . This is my second purchase in recent times from Bailey's and I can recommend them without hesitation . If only everyone could offer this level of service .

Have to say I've deleted the last review because the store has responded unbelievably well to my concerns sending an engineer today to ensure the machine is perfect. I cannot fault baileys electrical who have restored my long held respect for an established local business

Very efficient, knowledgeable, professional customer service. Very helpful moving the appliance into my car as well. They even recommended an engineer for me and put me in touch. Highly recommend!