Following a total disaster with bleach Freddy Antabi managed to fit me in the following day to see what they could do to save my hair. It was bright yellow, incredibly brittle, and some was falling out. The staff were phenomenal and got stuck right in, colouring, treating, and cutting. I was in there for over four hours, which didn't seem to a problem in the slightest, although there was no way that they could have know that it would take this long. If it affected other appointments I certainly wasn't aware - they just handled everything so smoothly and I was never handed over to other staff to try and fit everything in. Being in such a state the stylist and colourist sought second opinions, which made me feel confident that I was definitely getting the best treatment possible. I wish I could name them both here but I am terrible with names - hopefully you know who you are (guy in the checked shirt and girl with the pink hair!) - but thank you so much. Although there is no coming back from some forms of damage, they have definitely made my hair more manageable, and I can ditch my hat. I've had to have it cut short, and dyed dark, but they have done a much MUCH better job than I thought was possible. They have also given me excellent advice about caring for my hair now that I am home. I was expecting to take a real hit at the till (and I would have happily paid anything they asked for) but the bill was incredibly reasonable and I had expected to pay significantly more. Couldn't recommend them highly enough. Will never go anywhere else.