Van Man Edinburgh edinburgh

Competitive price, arrived at the arranged time, loaded up the van and transported everything without any fuss. What a great service!

I emailed asking for a quote for services but I had mistakenly said the apartment I was moving into was top floor when it was only 2nd floor and for some reason this error drove the owner into a ranty email rage. He kept sending emails demanding to know why I had told him top floor when it was only second floor (still no quote from him at this point) and when I failed to answer an email (because he sent it in the evening and I happened to be out) I then got an email first thing the next morning demanding to know why I wasn't responding and saying that clearly I was wasting his time etc etc. The whole thing was bizarre - why be rude to a potential customer before you have even secured their business? I found him rude, unhelpful, unprofessional and frankly a bit odd and wouldn't ever trust him with the safety of my possessions.

Rude. Lacks customer service. Wouldn't recomend even to source a quote.