ScotlandShop edinburgh

We have used Scotland Shop for years for our company and always had a wonderful experience. We wear tartan every day here and have ordered hundreds of jackets, ties, skirts, dresses and other apparel over the years. Scotland Shop has excellent customer service, top-notch quality and cares deeply about their customers.

My first recommendation - is beware of this shop. You may end up disappointed as we were on two occasions. My husband and I used this shop twice for our wedding, given our Scottish ancestry. For our registry wedding - I had a pair of tartan shoes made. I had ordered it 12 weeks prior to the day to ensure all was ok. There was very little communication from the shop during this process, and I instigated on many occasions emails to ask for an update. A week before our wedding, the shoes had not arrived! After many emails later the shoes turned up the night before the wedding and we had to go and pick them up from a warehouse as the shop had written the wrong address. For our separate wedding reception occasion - my husband had a pair of tartan shorts made. Despite going to Edinburgh for measurements, sending a pair of his own shorts back for them to copy, as well as multiple emails the shorts after 2 attempts did not fit. There was no offer to help us at all and so we have had to go to another tailor to pay additional fee to get them fixed. There needs to be much improvement in the customer service of this shop. We both had given them a second go to improve after my shoe angst, but in hindsight we should have gone somewhere else.

Ordered a Doddie Weir Tartan Tie as I was attending a wedding in Edinburgh. Am a big rugby fan so was delighted to support the Doddie Weir foundation - the tie looked great and had many positive comments at the wedding. Ordering was easy and delivery was quick. Thank you Scotland Shop!

I ordered a tartan table runner for a wedding present to be made and paid.after 3 was went to collect it.the young assistant had no clue how to serve the public even after showing her my receipt and details she was clueless,kept asking my name and opening and shutting drawers,this went on for ages before she eventually opened the right drawer and found my order.,I had to ask her to unwrap the parcel to show me the goods,then put it back together.no carrier bag offered.not good service and no apology for all the fapping about.just a silly grin.i would Not reccomend this Shop to anyone. Spent over £60 for bad service.shame on you Scotland Shop.Train your staff better!

Just received tartan ribbons and shawl for my brother’s wedding and it’s simply beautiful! Fabulous quality and attention to detail, I’m really very impressed with the customer service received, quick service and high quality items. Would highly recommend and will be back!

This kilt is awesome. It was a gift and went over grandly. The material is great The fit is perfect. I could not have chosen a better place to get it from . it's marvelous. Thank You

The members of staff are grate so friendly and helpful 10/10 for customer service highly recommend this shop to anyone love it 😊

Just received my Dundas tartan eight panel cap. It is well made with the finest fabrics and you can tell the artisan put a lot of heart into making the cap. I will proudly wear the cap.

More than satisfied by Scotland Shop, we love our tailor made Forsyth Ancient flat cap! The quality of the details is incredible (the lines of the tartan perfectly match at the seam). We ordered it for a birthday, and even with the rush of the Christmas festivities, the creation and delivery's deadlines were totally respected. The staff was really fast to reply, absolutely understanding, and did its best to stick to the due date (thank you Lilian). Greetings from France!

Our latest edition to our Christmas stocking family from ScotlandShop arrived sooner than expected. What I’m calling the “Buckeye” Tartan (grey and red check) is perfect and looks beautiful next to the Davidson and County Donegal. Beautiful material, extremely well made, and always wonderful customer service! I hope to add more items from ScotlandShop to create a tartan Christmas. Highly recommended!