Bank of Scotland edinburgh

Really good experience..The staff were really helpful.

Wasted 1 hour trying to explain my problem with app registration. Even the manager didnt know what she s supposed to be doing in order to rectify the issue. As a Business customer, all ive had brom Bank of Scotland is time wasting. DO YOUR BUSINESS BANKING ELSEWHERE. Thats what i will be doing very soon. Better banks out there.

Not open today at 9:45, without any notice.

My local branch, staff are friendly and helpful, although service can be a little slow at times.

Terrible customer service. At least I was lucky to get discouraged soon enough to avoid this bank forever.

I came to set up a new bank account. The person who was helping me was Hazel. I had a few mistakes in my application and she was so nice to go through it with me and help me with my application. She had great customer service skills and provided me with all the information I needed. She was very kind and friendly. Much better service than what I had received when I tried to set up an account and the Royal Bank of Scotland.. Would recommend this bank over them any day! Thank you for your help!

Clean ,quick service friendly staff helpful

Very friendly, useful and quick service, great branch to get your questions answered!