
Rebeca Jerez
1 Google Rating
Terrible customer service, I would recommend to avoid
Terrible customer service, I would recommend to avoid
**Balgreen Post Office – Your Trusted Local Hub in Edinburgh**
Located conveniently at 166 Balgreen Road, Edinburgh EH11 3AU, Balgreen Post Office is dedicated to providing exceptional postal and banking services to our community. With a commitment to quality service and customer satisfaction, we strive to create a welcoming atmosphere where every visit feels personal. Our knowledgeable staff is here to assist you with a wide range of services including parcel delivery, bill payments, travel money, and essential banking needs.
At Balgreen Post Office, we understand the importance of community connections, which is why we take pride in being more than just a postal service – we’re your local partner for all things related to communication and logistics. Whether you have questions or need assistance, our friendly team is always on hand to provide expert guidance tailored to your needs.
Experience the convenience and reliability that sets Balgreen Post Office apart. We invite you to reach out by phone or visit our website for more information, or simply stop by and discover how we can serve you better. Your satisfaction is our priority, and we look forward to welcoming you soon!
1 Google Rating
Terrible customer service, I would recommend to avoid
1 Google Rating
Avoid at all costs...very ignorant and unhelpfull staff member..
1 Google Rating
I can’t give zero stars, 2 of my parcels were not delivered and never left this shop. I see from another review, this isn’t the first time. Something dodgy going on with a member of staff here. Avoid!
1 Google Rating
Apparently my parcel never left it as track code said been there for week so some issue with the guy there, so void this shop
5 Google Rating
This is a very friendly PO , with a lovely wee shop , always use it most days and have no complaints excellent place to use
1 Google Rating
Customer service non existent. Seems like a guy who works in this point is punished to be there. Avoid at all cost!
2 Google Rating
This place has one aspect going for it, it's customer service is consistently bad. Rude and unhelpful staff. I expect to hear at least one of the following when using any services; hello, please, thank you and goodbye I heard none of them. However they were given all from me. Only 2 stars because my package got to it's destination. my only regret is forgetting how rude the were.
1 Google Rating
Tried to pick up my parcel here I have my proof of address and ID card also my missed delivery card but refused to give me my parcel had to call the police for theft just a waste of time really what a sad life he must live. Avoid this shop at all costs!!!
5 Google Rating
very gd service
1 Google Rating
One star - I think they maybe managed to send my parcel. As per previous revews, this customer service here is shocking. Gruff and brusque gentlemen throws receipts at you. Far from helpful. If the Post Office is toiling because of reduced customer numbers, they should take a long hard look at places like this. They do nothing for the once high esteem in which the PO was held. Won't be using this place again.