Royal Mail Delivery Office edinburgh

Not open at convenient times. Open at hours to suit the unionised delivery staff and not the needs of customers. Put the stuff in an amazon locker equivalent and let me access it myself with a secure code. That would be convenient.

I would like to say a big thank you to the staff at this office.In the last 3 days I have been at this office every day and they have been brilliant with me.One of the reviews complains about the staff not smiling I can tell you if they get many people like me in the office I do not blame them but I did not have that experience all I can say is thank you and you went above and beyond with helping me.

Dont answer the phone. and arrogant counter staff

Took them close to 30 minutes to answer the phone

Often haven’t delivered to me, no explanation on why and no letters left to say i have to collect from the post office or anything like that. Basically stealing from me

If you’re collecting a parcel make sure you get there a good 15 minutes before it closes at 10am. They close this office at 10am promptly no matter how many people are queuing to collect letters parcels etc etc. You are just told to come back tomorrow from one, you can only describe as “ Not the Happiest person you’ll ever meet “

24 hour tracked delivery has been sat in this office for SEVEN days without moving or an update. Thanks alot.

Extremely rude person, racist too.

I went to this delivery office earlier today not realising that it is closed on a Wednesday. A member of staff who was loading his van offered to go and check if my parcel was there. He was very helpful.

They did not even try to post my first class parcel. They said they tried . Lies.. i was in all day waiting .Eventually i had to go get the parcel myself. The man at the desk was nice enough but not the most helpful. Rubbish service .