King Street Surgery glasgow

Always extremely helpful, polite and well manard. Staff and doctors go out of their way to help me to stay as independent as is possible.

Reception staff cannot be more rude or unhelpful. Which is a shame as the doctors are so friendly and helpful. Think you need new receptionists or better train those there!!!

Doctors are good but ALWAYS running at least 20 mins late and when you’re in they want you out straight away but not their fault can’t be helped I suppose. Reception staff could not be more rude. They clearly don’t want to help or have any interaction with patients what so ever. I’ve seen a receptionist role her eyes when someone asked for a prescription and just a few days ago when I was in I someone walk over to the desk for the receptionist just to point to the sign in machine in the corner. My pet hate also is when they continue a personal conversation while you’re standing there for minutes and when an elderly person comes in and they guide them to use the sign in machine.. just check them in for god sake. Their face is the 1st face people see when they come in that door .. usually unwell patients, the least they could do is crack a smile and treat people with respect. It’s a joke.

Reception staff are rude but the doctors are generally nice. However, i have been with the surgery for 8 months now and I don’t have any of my medications on a repeat prescription. Also they have not issued prescriptions several times now for no reason. I turn up to get them and they say they dont have them and i have to order it again and go back. They have also changed their prescription system and now i dont know how it works. Overall a very frustrating experience

Great service and great Doctors. Easy appointment system, phone at 8.00 am.

I’ve been attending this practise for around 40 years . Apart from a little problem where my late wife and another woman shared the same dates of birth which somehow caused problems with prescriptions being mixed up.. I have had nothing but help and really good service from everybody I’ve met ..all the staff are very competent and attentive .

Great practice staff brilliant can't fault definitely an A++++++ from my family.

Fantastic practice. Knowledgeable GP and much better service from new reception staff.

Prescriptions constantly missed/not dealt with as said by doctor. Always have an issue when dealing with the staff, would not reccomend