Disabled Holidays-Disabled Access Holidays glasgow

Gives me all the information I need

The best staff in the business

We booked a tour of Thailand with Disabled Access Holidays in May 2017. We received no further details of the holiday and in September we had to keep pushing them for a detailed itinerary for the company actually running the tour, Thai Senior Disabled Tours. The itinerary we eventually received did not even name all the hotels. So it was no surprise that we had more problems once we arrived in Thailand - a disinterested guide who gave out wrong information and just slept through some of our journeys, constant changes to the itinerary, and 4 out of 10 nights in hotels that were dangerously inaccessible (including one where they had not even finished laying the paths) . The photos speak for themselves. When we complained Disabled Access Holidays just blamed the company on Thailand and offered no apology for their role and ended up just not replying to our messages.

The first time we had such a great family vacation! Thanks so much to everybody involved!

Everything worked out great for us! Thanks so much for your help and the planning!

Very friendly and professional service received.

Absolutely disgusting service today from a man who answered my call. First complained I’d called around 6 time’s today .. which I had. You don’t get through you keep calling right ? Then proceeded to talk over me tell me he would get someone else to deal with my issue and hung up while I was still speaking about my issue. The ladies I have spoken to can’t have helped enough but this man was PURE RUDE and not at all an asset to your company.