Waterside Classics Glasgow glasgow

Cannot fault these guys (particularly Andrea) for the help and assistance provided in my recent purchase. All questions answered openly and honestly and I received well over 90 photos (including stage pictures during some small restoration work). Would certainly consider approaching this company again, if sourcing another classic car.

I bought a used car from this firm with the agreement we would pay half each for the cost of a spare key, which they would arrange. I never got the key and I was a bit miffed because I had paid the price of the car plus half the key price. I phoned them about it repeatedly and they eventually solved the problem by simply hanging up on me!

The biggest indoor heated car showroom in Scotland, need to be seen!! Friendly team and spoilt for choice of Classic, Vintage, Prestige and Modern Cars. Absolutely incomparable!

I won the car from eBay, I’ve contacted via eBay, no reply. So I’ve texted. David said I can pay by PayPal. I paid in full. I’ve trusted them. Today 17/06/19 I went to pick the car, before see I paid for mot. Car not started, low fuel. They put some petrol. Then I filled it up. Start the journey. Within 10 miles, car went limp mode, engine management light came on. I phoned, they said bring it back, I did. They tried,couldn’t fix the problem properly. I asked them for refund. Said no, said David not here, we are just workers like that. But I suspect David was there.i can’t lose car and money so I took the car back. I drove 200 miles to pick the car. Drove slowly back home. Complete false description, said full service history, none ,only mot history. Better avoid.

While the cars look fantastic, the customer service by this company is despicable. The car was 40mins late to collect me on my wedding day leaving me phoning repeatedly to find out where it was and how long it would be. For some reason the driver had taken the M8 from Govan to Shawlands (despite Google Maps showing heavy traffic on the M8 and several alternative routes available). Our registry office appointment was nearly missed as I was 25mins late, and the ceremony had to be rushed due to this. The same car then broke down and we were stranded for 45mins after our ceremony waiting for a replacement, again phoning repeatedly to find out what was going on (the car was nowhere to be seen). At no point did anyone contact us to keep us up to date. The communication was appalling and the owner accepted no responsibility for us losing an hour with our guests. It took nearly 2 weeks to get any acknowledgement to our complaint email which was then dismissed as all being ‘outwith their control’. Don’t risk your big event! Update: My credit company have refunded me in full for the cost of the hire as a gesture of goodwill credit based on poor customer service received. Interesting that Section 75 can recognise the severe failing in customer service when the company is unable to.

A big thank you to David and his team for making my dream car a reality. The Chevy Camaro is a beast which turns heads every day. Bought in memory of my Mum, Dad and Sister. An excellent garage and was a pleasure to deal with.

Ok

David and his team recently performed repair work on my Rover P6 3500. Once started, it became apparent that the car needed more than the suspension and brake work it had gone in for, but they handled the repair expertly, with loads of feedback provided along the way regarding progress (including pictures). The improvements when I got the car back were night and day- they did a superb job, and returned the car to me cleaner than when I dropped it off! I'm already considering what the next round of improvements will entail, and I'll definitely be bringing it back to Waterside Classics to do the work!

They really love cars and care about their customers. I’ve only ever had a very positive experience with David and his team...