Thrifty Car and Van Rental Glasgow City glasgow

Booked an economy car (Ford Fiesta) for a 9 day Highlands trip with Thrifty for four main reasons: 1. City Centre pickup location 2. Best price available 3. 'Unlimited' mileage and 4. The terms & conditions were transparent. I was given a 2019 Ford Fiesta, in immaculate condition and with only 1000 miles already on it. It drove brilliantly. It had automatic tranmission: although I expected manual, this was not an issue for me. The staff were helpful and, pleasingly, were not pushy about hard-selling extras such as collision damage waiver insurance (I already had my own). Had no problems when returning the car: staff were quick in checking it and assured me the deposit is usually returned within 3 working days (but can take up to 10). I had a very positive experience and would use them again.

Spot on. Good staff, good car (wanted a golf but you never get one of these at £20 a day), cheapest car hire around. They ask for loads of identity proofing.... so make sure you read small print and bring EVERYTHING they ask for. Enjoy!

Staff were lovely and professional. Efficient pick up and drop off. Even with the full insurance, i found the prices here very competitive. We also got an upgrade on our car to a bwm 5 series which drove live a dream. Got my deposit back within a day. All documents required and info about deposits etc were clearly stated on their website. Walked to the central train station without issue within 10-15mins. Thanks for a great experience thrifty!

Great service. I booked a golf and got an upgrade to an SUV. Really friendly helpful staff. I'll be using Thrifty again.

The worst car hire experience ever. They should change the name from Thrifty to Thefty. We hired ford fiesta for four days with all the possible insurance available, tyre and glass included, and when we returned it they charged us 85 £ for a tiny scratch on the alloy wheel, that could have been there already, given how small it was, or could have been just painted over to hide it. At least it should be mentioned clearly that the alloy is not included in the insurance. The feeling we had is that they just try their best to find the smallest imperfection in the car to charge some extra money. Staff was not polite and they also confirmed that the reason why the alloy is not covered in the insurance policy is that it is very easy to get a small scratch on it so they can't provide insurance for that!! So just be careful and inspect the car properly!!!

They are good and accommodating when it comes to flight changes. New clean vehicles. I would certainly recommend to friends and family.

Would not hire from here again. Awful manners form office staff and extremely poor customer service skills. Not down to Thrifty as a whole but the admin staff here have some work to do on customer service. Building, cars and outside area is very clean but put off by awful administration staff.

Bad customer service. They used different reason to keep the fuel deposit even you return back in full tank. Dishonest

Used to b cheap only 12quid a day for fiesta..shood change ther name to thirsty..prices are shockin.putre robbery

The staff were fantastic and took really good care of me