Unfortunately, after years of happily using this branch, I was served rotten tuna on two subs on my latest visit. Very clearly the food was not properly refrigerated and had gone off. The guy who served it either didn't care, or must have no sense of smell whatsoever.
We had to stand outside waiting, due to covid regulations and it took 10-15 mins to receive the food. (I later wondered if the food had gone off during the marathon time it took to prepare the subs). Nothing seemed amiss at first, out in the fresh air. But, when driving home (inside an enclosed car) I gradually became aware of an exceptionally revolting smell, to the extent I worried I had stepped in dogs dirt. However, a dog would likely be offended, if you suggested its excrement could possibly smell so badly.
It didn't take long to identify the source of the smell as coming from inside the plastic bag containing our subs which, of course, were completely inedible and fit only for the bin. £12 wasted. Even the wrapping paper was absolutely howling and baulk-inducing. The server was very lucky we live several miles away and did not have time to return.
Wont ever be back here. Avoid this branch if you care about good service, hygiene and avoiding food poisoning. I'm very tolerant of mistakes and mix-ups, (which we all make at times), but there was no excuse for this absolute disgrace.