David Lloyd Glasgow West End glasgow

Long story short Got 4 friends to join David Lloyd, turns out both where paying £120 per couple for a package better then the one we where paying £158 for (no courts). When I questioned this, they refused to move us over to the same package and basically passed me from pillar to post for 6 weeks. Poorly managed at local, regional and national level. We were members for 3 + years and will never be back. Now we are getting hassle for debt collectors when we have no debt with David Lloyd. Strange Its worth mentioning that the reception staff where always fantastic, I hope the company treats them better then it does its customers.

I really enjoy being there. Feeling strong and improving every single day. Thanks for the opportunity and the deal you had. Free drinking water taps, atmosphere and musics are motivational for sure.

A great gym, amazing facilities, however fairly pricey. I enjoyed being a member of DL. The quality and variety of the equipment, classes, pool, and spa are excellent. You can expect to pay up to £100 a month but I feel it is worth it if you're serious about fitness. The restaurant and bar avaliable is also very good with a great range of healthy and wholesome food at great prices.

Great place to have as a gym with beatifull views over tge river and ample car park even dough it is hard to find spaces at timed

Great facilities, welcoming staff. Came here as a member of another DL gym and really enjoyed the Blaze Class.

Joined for the pool and adult spa but found the layout pretty poor. The adult spa is two floors above the pool and when I was there the lift wasn't working and there was no signage to say it was out of order. Soaking wet and in my swimming costume I had to walk through the cafe and past various facilities to find the stairs. There was no signposting to the stairs and even the staff member I asked didn't know where they were! When I eventually made it to the spa there was rubbish lying around and the ice blast shower wasn't working. It didn't feel as relaxing and luxurious as I hoped. The showers were a bit grubby looking with stained grout etc. Getting changed, well you pretty much have to be comfortable getting naked in front of strangers cause there's only a few private cubicles and the first one I used didn't lock. When I mentioned the broken lift at reception I didn't get an apology only a snippy response about it having an out of order sign on it. I said there was no sign just a couple of bits of blue tack where a sign once was. This further irritated the woman on reception who mumbled something about printing another one out. She then walked off without acknowledging me at all. I found her quite curt and rude. This experience continued when I phoned to ask if the lift had been fixed. I was told it had, but that it was broken again. I asked to speak to the manager who was equally as curt with me. Overall my experience wasn't great and I have cancelled my membership. This can only be done through the app and feels impersonal and like they don't really care about your custom or your feedback. Getting a refund is slow too. 3 to 5 days after the refund is issued will it hit my bank account apparently and the person that does the refunds I am told will do this in 4 days from my request. I was really looking forward to enjoying my time at David Lloyd West End as I had used a friend's guest pass at Rouken Glen and thought it was great. But my personal experience was not what I would expect from this brand. I am a disappointed customer 😔

Lovely venue for Gym, swimming and much more. Also lovely cafe/restaurant serving nice food and drinks. Cleaned regularly and friendly staff.

Staff at reception are so welcoming Angela especially Facilities are very good Highly recommended

Great, friendly service. Always clean and comfortable.

The club in general is good and has plenty of space and facilities for members. There is a serious problem though with the condition of the Celsius spa. I hadn't been in it for a while due to lockdown but immediately noticed that it was filthy when I visited recently. The steam room is disgusting with blocked drainage and scum floating in the water on the floor. There is mildew all over the tiling and the showers barely work. There is no excuse for this given the place had been closed for a time over lockdown. Did management not think to use the time to clean the place! Also, it is impossible to get a locker as other members use it for their jackets and bags while they are in the gym so people just have to leave bags lying around the place. The spa is like a forgotten area of the gym thats last on the to-do list. Council gyms wouldn't allow their facilities to get into this condition.