The store refuses to allow people to enter who have mask exemptions. Being interrogated for having an exemption upon entering a store to purchase something is never ever ok. Offering a visor? Seriously people?Staff unaware that what they are being asked to do is illegal under Scottish Gov face mask exemptions.
'Those exempt by law should not be:
- forced to wear a face covering
- abused or treated in an unacceptable way
- denied access to places where face coverings are required.'
All three of the above is exactly what happened to me, why is this being allowed to happen?
Complaint sent to manager, however truly horrified to hear this has been happening for a long time across the UK within Apple stores, including incidents involving younger vulnerable children & elderly.
'I'm just doing my job' isn't good enough when doing your job is discriminating, causing distress to a certain group of individuals and enforcing unlawful policies. Who do you people think you are? Seriously?
Jenna, Carol and the male security guard didn't seem comfortable to be enforcing such measures on their customers, so my question is, why do it? Where is your compassion and humanity?