Poor customer service from manager
Recently bought 3 pack of coils for my vape machine. On getting to my job I realised i had got the wrong ones which don’t fit my tank. They are on bottom. Shelf of cabinet and hard to see properly. They are almost identical packaging except one letter on box. I returned within an hour or so to swap them thinking there would be no problem . Package was unopened and undamaged. The female manager on the till was rude to me and told me these are consumables and she would not change them. They cost £10 and I had no option but to spend another £10 for new ones. I’ve counted what I spend in store on vape products which is about £60 a month not counting the last two mods I’ve owned at about £100 each. Needless to say I will not spend another penny in their shop and nor will I recommend them to any other vapers I know. Shocking customer service.