
Mark Clement
5 Google Rating
Excellent customer service the whole team couldn't help enough
Excellent customer service the whole team couldn't help enough
Experience the ultimate in travel planning at Virgin Holidays at Debenhams, Leeds, conveniently located on the first floor of the White Rose Shopping Centre. Our dedicated team is passionate about crafting unforgettable holiday experiences tailored to your unique preferences. Whether you’re dreaming of a sun-soaked beach escape, an adventurous city break, or a luxurious getaway, we are here to guide you every step of the way.
At Virgin Holidays, customer satisfaction is our top priority. We pride ourselves on providing personalized service that goes beyond just booking a holiday; we aim to inspire and empower you to explore the world with confidence. Our knowledgeable consultants are always available to answer any questions you may have and offer expert advice on the best destinations, accommodations, and activities to suit your needs.
Visit us in-store or book an appointment to discuss your travel plans in detail. With our competitive prices and exclusive deals, you’ll find exceptional value without compromising on quality. For further information or to start planning your next adventure, don’t hesitate to contact us at 0344 472 9684 or visit our website. Discover why Virgin Holidays at Debenhams, Leeds is your go-to destination for unforgettable travel experiences!
5 Google Rating
Excellent customer service the whole team couldn't help enough
5 Google Rating
Ask all sorts of questions about a potential holiday and get help in finding value for money and not buying what you don't need.
5 Google Rating
Lovely experience... staff couldn't do enough for us... even before they knew we were going book. Would definitely recommend
5 Google Rating
Great customer service from Lynette, can't fault her at all
2 Google Rating
Shop online. Much cheaper
1 Google Rating
Walked in to enquire about a holiday package. Wasn't even acknowledged by the 2 staff members sat behind the desk. Pretending like I wasn't even there knowing full well I was waiting at the front to be served. Very poor service, no wonder there isn't a customer in sight. Eventually I walked out after waiting nearly 10 minutes. Proceeded to visit TUI a few stores down, must say brilliant service and I even proceeded to purchase my holiday.
1 Google Rating
Lady was not wearing a mask when I entered. Had to ask on numerous occasions what flights where available to the required destination. After asking over and over was finally given the details. To make the matter worse the lady did not put a mask on straight away and had the audacity to ask me to move back when it is policy to wear a mask in the shopping center. Why are your staff not helpful and try to brush of customers? Why did I have to question over and over instead of checking your system after I insisted? Why was I made to feel as though you could not be bothered with my business. Why was your staff member not wearing a mask and put a mask on after trying to brush me off. Shameful.
5 Google Rating
We had a few hiccups before boarding down to virgin but they made up for it in comfort, service and very kind staff
5 Google Rating
Very helpful
1 Google Rating
Not great service.