Andrews Electrical leeds

Very good shop with many appliances and helpful staff. Recently had to call out an engineer who was extremely helpful

Contacted Andrews electrical for a repair to my broken bosch dishwasher, there engineer (mark) came same day and repaired it in the same visit ! very pleased and very happy with the price!

Great service repaired my machine in 15 mins thanks

We found Andrews House of Gas to be very helpful in the supply and installation of two Gazco fires. Andrew can be a little forgetful at times but he is very knowledgeable and we liked him. His fitters installed a Gazco Stockton 5 stove into our kitchen fireplace and a brick surround with York stone hearth with oak shelf. This looks great and is lovely and warm. It provides a good focus to the room. In the lounge, which has no chimney, we selected a Gazco Logic HE balanced flue fire, with Richmond front. We are delighted with the fire and the medistone surround which Andrew's team also fitted. They did a neat, professional job, including working in a restricted void space to run a 20m gas pipe to the lounge. We are very pleased with the effect they have achieved. Thank you Andrews House of Gas!

Atrocious service! DO NOT USE THIS FIRM!!The engineer turned out quickly and charged me £69 for this. The call out was for an American fridge freezer and a falcon range cooker. The fridge needed a full defrost it turned out but the cooker was diagnosed as needing a thermostat. This was after a cursory examination. After a week I was told my cooker (not currently in production) didn't exist according to Rangemaster (the manufacturer) by the engineer. I asked him to look further into it. A few days later he told me that Rangemaster had identified it but the parts were obsolete and unobtainable. I asked for suggestions and he didn't reply. At all. I then contacted Rangemaster direct and surprise surprise all parts were immediately available and for a charge the cooker was fully fixed. Albeit with a different diagnosis - the thermostat was in fact fine but had it been faulty the part was still available. I challenged Andrews of shipley about this and they came up with a convoluted story about it being Rangemasters fault for misleading them and still refused to refund me. I spoke to the owner of the company over the phone who I found to be very arrogant and stubborn, he refused to listen to any of my points and failed to accept any of his companies shortcomings.

Great company, sorted me out with my fridge freezer and were really helpful and gave me some good advice.

Burning smell coming from our washer dryer. Engineer was prompt and courteous, explained the issue and cost of repair. He pointed out as we had asked, that it would be better to buy a new machine because of the cost of the part and age of machine (20 years old). Brilliant service, concise description of issue and estimated cost. Would recommend to anyone with a washer problem, great value! Bob

Very pleased with the entire service I received here , it made me realise that there is a need for us to seek out smaller independent businesses because there is more of a personal service . The two engineer’s that came to fit my integral dishwasher and microwave were faultless and could not do enough to ensure good quality service , leaving not a trace behind them and ensuring I fully understood the workings of the appliance’s and that I was happy with them . Would definitely recommend.

Very helpful, good range in stock or available wothin a frw dsys, good delivery schedule, have used before and will again

Absolutely terrible place to deal with,never answer their phone,rang repeatedly,got a washer somewhere else who answered their phone