Clive Brook Volvo Bradford leeds

I have driven a company car for 40 years so buying my first car was a daunting experience. Russell Naude was very helpful. The car was ready when we arrived for a test drive. He listened to what my requirements were and made sensible suggestions on what extras would be useful. He kept me up to date on progress on the order and was excellent in handing over the car on delivery. Highly recommend you give Russell a ring if you are looking at the Volvo range.

I test drove a vehicle with Malcolm. He was knowledgeable on the vehicle and personable to deal with. My experience in Bradford was far superior to what I had received at a different Volvo dealership closer to my home.

Purchased a used 2019 V90 Bursting Blue. Great experience thank you to Malcolm, Mike, Andrew and Paul (service) for doing their upmost. I've had a wonderful experience, so much so I've bought a 10 year service plan. I'll keep you posted on how I get on. Malcolm = great sales advise. Honest and simple advice no BS (it's what the world needs). Mike / Andrew = great leadership team and support. Andrew on New Years Eve kept the dealership open longer to accommodate my late arrival. Mike is a decent chap who really pulls out all of the stops so the customer gets a great service. Paul = looked after me re: service plan (sorry to expensive £4k for 10 sevices) and a few tweaks that were needed to the V90. Thanks the wipers were a massive improvement ... a wow moment! All in all a great experience. Definitely will be buying my next car from them (after a bit of haggling with Mike...lol) The true litmus test is the after sales service; I'm still owed a rear wiper and touch up paint. Let's see how they manage this.. will they call me when the products arrive?

Great service, did everything that was promised to budget and to time. Many thanks.

If you own a Volvo avoid Clive Brook Bradford at all costs. I drive a 2018 Volvo XC90, which having moved from driving Audi's I had great hope for up until I took the car into noted dealer for a service and emissions problem. From dropping the car off the service was dreadful with the service desk person rude and completely unhelpful. However the worst part is I reported an emission issue with the car (emission light showing), which I was told was a pipe coming off the turbo and had been repaired. Drove the car away, parked it and then came back to it later, the emissions light came on again. Took the car in for second time, told again it had been repaired, however there was a dreadful smell of emissions coming into the cabin of the car. In the end I rung Volvo On Call, who sent out a generic breakdown person who confirmed the car could not be driven. It was taken to Clive Brook Bradford (on a weekend). I had no call to tell me what was being done, whether I needed a car, etc. Called Monday evening left a message saying, 'your cars ready'. I went to pick the car up on Wed morning, again completely incompetent service desk, I was told, 'the person who organised it isn't in, I can't tell you what's been done...', apparently I was going to get a call, still waiting for the call. The keys where given to myself and I went to the car, it was blocked in from all sides, hadn't been cleaned and I was left to ask for the cars to be moved. To date I've had no call to apologies for the faulty repairs that led to emissions coming into the car, nor a call to explain what happened. The whole experience has been dreadful and sadly let's down Volvo, who have a good car in the XC90.

We received an absolutely 1st class service from Russell at Clive Brook Bradford recently. The car we've got is also brilliant too. Thank you so much for all your help and support. We cannot recommend this company highly enough and the difference is that it's privately owned, not part of a larger multi national concern. From the Reception staff to the owner of the company and all members of staff in between. They really do care about the customers and ensure 1st class service and support is available all the time.

Great dealership. Contacted Derek about an electric car for my business. Easy to test drove the car I wanted. Placed the order. Just waiting on my car. Cannot recommend Volvo enough. Thank you

Travelled to view a car seen on their website. Car presented well. Dealt with professionally, thoroughly and pleasantly.

A really friendly main dealership with well informed staff who always try to help.

Clive Brook Volvo in Bradford has to be, without doubt, the best dealership we deliver to. Always there to assist, even in the most difficult of circumstances. I mustn't forget to mention, ALL the staff are always pleasant and welcoming. The friendliest staff by far, Huddersfield branch are equally as excellent.