NatWest leeds

Staff are helpful however every time visit this branch the waiting times are really bad. They always seem to have technical difficulties with their computer system which makes it worse and takes even longer. Many times there has been only one member of staff serving the long que despite more available service desks.

Friendly staff available to help

For disabled Users You enter by the side door and up a slope there are a couple of doors but they are automatic. The main part of the bank has wide level spaces and if you need privacy there are rooms on that level that are easily accessed. It is often very busy though the staff told me the best time to come is after 2.30pm as not so busy then.

Staff are always friendly and helpful.

I cringe at the though of going into this branch every time. The queue is immensely slow. If only my mom would change banks

The staff genuinely don't care, they can't even be bothered to pretend to care.

Really helpful staff. Specially Louise and her colleague treid to help sort my business account out. Thanks NatWest Bradford team!

Brilliant staff, really went out of their way to make sure a very important payment went out the same day! Life changing. Thank you.

According to their website Saturday 14th November the Bradford branch was opening soon at 09:30. Went to town for that specific reason only to find doors locked and sign saying " closed". Thank you natwest, £2.00 to park and an hour of my Saturday morning wasted. Time I looked for another bank.

Not happy with opening and closing times as these are same timings for my work and can'talways get jobs done online or over phone.