Rowlands Pharmacy leeds

Friendly, polite and very helpful staff.

Since the move there is more space inside and out. Which means a lot better access for the elderly, infirm and disabled. Staff are friendly and excellent at their jobs and they always have a smile.

Not dealt with this pharmacy until today but have to say their customer service is above and beyond. Thank you

On 3 occasions I have gone to collect my prescription within the last 3 months.. On all 3 occasions I have been kept waiting whilst they prepare my order, although I allow more than 24 hours each time to ensure its ready.. This is my 3rd time I have left dissopointed and without my prescribed prescription.. Having gone in today and asked for my prescription I am told they will just prepare it again. So I kindly waited even left the store as 2 more customers entered.. Approximately 15 minutes later I reentered the store as it was empty to be asked by a rather unpleasant member of staff what I wanted ( quite sure she is the one that surved me the first time and asked me to wait) I had to repeat I'm here to collect my prescription and then give my name again.. She the replied '' oh ill just go get that ready for you! '' 5 minutes later she returned to the counter to tell me that she didn't have what I wanted in store and again I should go somewhere else.. This is now the 3rd time this has happened I left extremely angry having waited for such a long time only to be given back my prescription again.. Be warned anyone wishing to use this service the staff seem to of changed dramatically and there service is not nice nor is there preparation.. Its advised if you can use another pharmacy please do so.. I won't be going there again.. What a mees about what a joke.. Such bad service not recommended!

Great friendly pharmacy

They have no idea about anything in the shop or staff. Incompetent and extremely rude.