Shoe Zone london

Comfy shoes

It is an amazing place.So many shops and so many people. There are so many things to shop for and do in Wembley

I was a regular client for this branch until I found this ugly manager today. My wife bought shoe last week and after wearing it, she realised its bit uncomfortable and wanted to return, but I found that, the people who works there decide weather you will be treated fairly or just say no we can't because they are worn(looked like he was not willing to see me again as a customer) obviously they were not worn or why would I return :) when I asked him about his manager, answer was prepared, I am the manager and guess what he didn't had his ID batch or any form of batch. Very annoying kind of behaviour. He could have handled it better. I am a sales manager myself and I know how important it is to have happy client these days...

very happy with purchase, it's a shame I could not buy them from a shop as I was not sure about the size but the sales assistant was very helpful

This shop needs to shut down or something... Kids who wear the trainers from this place get laughed at while on the streets or even at school or something! There are some who even get bullied for their shoes and to be honest I feel sorry for them! Shame on the founders of this shop

Very bad customer service and answer got from this branch.Last saturday i bought safety shoes and from their shop told me if you not comfortable with this just return shoes and we will refund for this i wear and tried in my garden just for 1 hour and i again went this shop and today they are telling me we can not refund you the shoes is damaged.They give me damaged shoes that time i didn't asked them any question i just bought because i #trust on their #service.but from today i will not buy anything from your shop first thing teach your employees how to talk with customer. Don't give us Wrong trust. One employee say we will refund you Othee say we can't refund come on monday I mean what is this.

Extremely poor and Very bed customer service just normal asking simple questions I looking shew without less Staff reply whatever we hang only that we have even didn't bother to listen properly query just it's not same every where but Wembley branch zero service provide by them ☹☹

I love all shoe zones comfy shoes they sell

Awesome

Lot of shoes and varities. Sales persons can be little more proactive and helpful in choosing the sizes.