Flex Fitness london

CAR PARK SCAM!!! I suffer with bipolar and this has caused my mental health to suffer. The stress I have had dealing with the parking company, the gym and debt collector has messed up my moods and sleep. I will never return to that gym again. I used to enjoy coming here despite it being run down. The classes were fun and members were friendly. I do not know what happened but it completely changed over the past few months. The staff changed, the vibe changed and I now I got a parking ticket out of the blue. It is meant to be a free car park for gym users, but they seem to be desperate for money now and issuing members with tickets!!! There are no words for my emotions.....

Absolutely fuming! The gym has closed down! Was off for a week on holiday only to find today it’s closed! No email or warning of any kind for members. I’ve been using this gym for years as well. Now I will have to find somewhere else to work out

The huge set back for me, was getting a parking fine for absolutely no valid reason. The gym staff told me not to worry and they would sort it out for me, but instead they did nothing. There is never a manager present to deal with any problems and staff on the desk always change on a daily basis. Most of them are really friendly but they have no clue how to help which isn't their fault. I have never been to a venue where there isn't a manager or higher authority around to assist. I have been trying to battle a parking fine for numerous weeks which then went to the debt collectors. A few of my fellow gym pals had the same issue. These parking dudes must be in on it with the gym owner to gain some extra cash, because none of us were breaking the rules of the car park yet we all had fines sent to us at home. The parking company weren't having any of it when we tried to contest!! It put me off ever returning to this gym. In 'normal' circumstances a manager would be around to discuss the incident or be on duty for any general issues. Instead they are nowhere to be seen and innocent people like myself suffer as a result having to pay £160.00 I also just found out the gym will be closing down on Friday. This also adds to my suspicions of the car parking scam!!! Just a word of warning.... If you decide to train at Flex Fitness before it shuts down. DO NOT PARK ON THE PREMISIS!!!! You will have a price to pay......

ZERO STAR RATING! This gym is rundown and blatantly being used as a place to con people out of their money. The owner will never show his face as he is a thief. He took one years membership after I cancelled and won't refund me. He knows he is in trouble as the gym is shutting down and he is doing a runner!! No staff will help, they play a blind eye to it all.

Same as others I’ve got a parking ticket! Worse is that once you join you do not have an option to cancel it! Tried to freeze my membership but been charged a full amount and there is no one who can help me sort this out. Reception staff just take your number and nothing happens after that. Now I’m trying to cancel it and they can’t provide an email address where I can send my cancellation request. Today gym is now shut without a reason. Do not use them!

I recently had work experience in the gym. At my time here I took part in the range of sessions that the gym offer. I found each class very enjoyable and all the trainers at the gym helpful. They classes pushed me to my limit. I would recommend taking part in these classes. The gym has a range of equipment that can be used to train with. All the staff are very friendly and easy to get along with. If there's a piece of equipment that you do not know how to use or just any other question they are always happy to help. I would recommend this gym to anyone who is looking to join one

Didn't use gym equipment. I was there few times for classes. 'Hour of power' met all my expectations. It was powerful, music perfectly matches exercises. Luca (the leader) and all staff very friendly and helpful. All facilities on the high level. There is free parking for gym users as well.