The Orangery london

I love Kew, BUT this catering arrangement, run by Ch&Co Catering Ltd, is a farce. *Food too cold *Soup had ZERO taste *Mexican pulled chicken tasted vaguely of tomato, but little else. *Rice was cheap and also tasteless *Prices were disproportionate to the low quality of the food. *Place not clean enough, including windows * waitress used small jay cloth to wipe multiple tables with no spray in sight. *Pigeons walking and flying in the restaurant *Tills strangely located I'll never eat here again, and suggest everyone do the same until they get the message. Such a beautiful historic building should not be disrespected by being so badly run.

I liked it! not a massive menu and a bit pricey but what a lovely setting and the food was good!

I'm a huge admirer of Kew and, in principle, I like to support any commercial activity that helps to fund their important work. However, on future visits, I shall avoid this mediocre and expensive eatery. Think canteen-quality food, drinks and service with restaurant level prices. Bring a picnic. Or try one of the other outlets on the site.

Had a lovely cream tea. The fruit scones were lovely and I recommend the Assam tea!

Overpriced and really not very pleasing on the eye. Quite shabby for the massive cost to eat there. Do not recommend, you're better off taking a picnic

Food tastes average but very pricey! Sausage roll costs £7.95 and wasn’t very tasty for the price. Ambience appeared lovely at first glance but it isn’t until you experience being customer yourself that you realise it isn’t that great a restaurant after all. First off, the layout of the restaurant itself is very confusing as there are few counters and no clear signage of which counter to pay at. The male cashier at the end was unfriendly and seemed so unhappy to be working there, didn’t even say a word at all! Place was also dirty with birds flying in and scoffing off the crumbs on the ground. Was about to sit on the table before one of the staff members said to “wait” as she needed to clean it first. Stood there with the tray waiting for a few minutes before she came back only to give the table a 2-second wipe. Quite honestly could have done it myself. Although food restaurant average the customer service in the area was really bad. Won’t be coming back here to dine again.

I don’t understand why I should have paid almost £6 for that awful quiche!

Pretty, but limited options and food seemed a bit too uncovered. Plus veggie and non veggie options seemed mixed and touching. Lovely staff and decor.

Stupidly expensive for what you’re getting £8 for a half sandwich with stale bread, won’t go again

Pleasant place to eat and drink. Large indoor space. Outdoor seating also available. Expensive.