As Nature Intended – Chiswick Store london

I adore this shop. Friendly staff. Huge amounts of beautifully stocked shelves. I always go in for one thing and leave with a full bag!

Maybe we could? Milan Gasic and Steph Matos Corbyn make the best couple I've ever seen in my entire life.

Best organic store with amazing prices. Love love

Great shop and healthy products. There are vegan options. You can find organic foods, body products, etc. It is a little bit more expensive than the others shops.

This place has everything healthy, snacks, fresh fruits, lifestyle products, name it, they have got it!

I had a lot of hope when Planet Organic announced that they were buying As Nature Intended. Both chains were equally good so together it seemed they'd be fantastic. Unfortunately, especially recently, I don't like what I'm seeing in this store. I've used Yoyo to pay ever since Planet Organic introduced it as a way to pay in their stores. My payment has declined every single time I've tried to pay and whoever has served me hasn't even tried to be discreet about it in front of other customers. There's no need to make sure other customers know my payment has been declined, no there isn't a problem with my phone and yes I do have enough money in my account thank you very much. It's only when I explain for the third or fourth time that I'd like to use Yoyo that whoever is serving me selects that option on their till and my payment is successful. Perhaps staff should listen to customers instead of inconveniencing them. Moving on, certain staff don't seem able to use the till systems at all. It wasn't the first time on my previous visit that the person serving me has had to call any member of staff over to get them to do something for them as they don't know how to do it themselves. It's perfectly okay not to know everything but having to call someone over after scanning every item is just ridiculous. Again, it inconveniences customers. Sometimes to the point where I've seen a queue the length of which shouldn't be in a store this small. On several occasions, I've arrived at the store in the evening to be told the coffee bar is closed. That's not a problem at all but it was only on the previous visit to this that I was told it closes at 19:00. With this in mind, I know to pay a visit before this time if I want to order something from there. Today, after travelling 40 minutes to the store, I arrived at 19:00 exactly. I took a place in the queue, checked out the menu and the person serving people decided to tell me "If you're looking at the juice menu, it's closed". I said that wasn't a problem as I was looking to get a hot chocolate. To that they replied "Actually, it's the whole section, not just juices that's closed, so...". I explained that I'd walked in at seven, it was literally one minute past seven now, so surely the coffee machine hadn't already been closed. I should know this as I work in a cocktail / espresso bar. It takes a while. The person replied "Yeah, it has, sorry". So, clearly, they'd been closed a bit earlier than their stated time. Where I work, we close our coffee machine at a given time but we'll always serve hot drinks just a little bit after that time. We'd rather our customers be happy and come back than save a little bit of time and risk them never returning. After several less than good experiences at this store, whilst knowing how good the previous staff were when As Nature Intended was still around, I probably won't be back.

I am disabled and my experience was pretty positive. The location is convenient and the store looks good. The range of goods is satisfactory and the cashier kindly offered to pack my shopping bag. The only negative was that she overloaded the bag. Yes, my experience was pretty positive.

One of my favourite stores in the area with a great selection of organic products. Yes it is more expensive but you get fresh and quality products not available elsewhere.

The lady in this shop was so helpful and informative about the products in the shop she helped me get some great products for my son thank you so much

Expensive. Bad selection of products for Too Good To Go, 3 hummus with the same due date (purchase date), I can't eat 3 hummus in the same day. Products are not good quality if you read the ingredients, it's just marketing, not the store fault, but I wouldn't recommend it.