Thornhill Doctors Surgery southampton
Pepys Ave, Southampton SO19 6PJ, UK
Thornhill Doctors Surgery southampton
Pepys Ave, Southampton SO19 6PJ, UK
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Reviews
Based on 10 reviews
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Review
Simply shocking. I agree with the previous reviewer how rude the reception lady was. Some serious people management courses are required to be undertaken here. Considering you're working in the health care sector 'people skills' you would think would be essential!

Review
Called to register and was asked to come in and fill out forms. When I got there, I was told to go to the same surgery as my other half in Harefield when I'm 2 minutes from this one and 30 minutes from the Harefield surgery. Receptionist was rude, dismissive and when I called back later to speak to the manager, I couldn't get hold of them. I know the NHS is struggling with closures and funding etc and I'm a staunch supporter of the NHS (previously worked at a GP surgery) but to be spoken to like that in front of other people when I'd been asked to come in was totally unacceptable. I'll keep going to Shirley for now. At least the receptionists there have heard of manners and empathy.

Review
Very rude i was discusted the way reception spoke to me

Review
A busy surgery but all the staff are efficient and courteous. A recent refit in the downstairs waiting area brings a splash of colour and more space to wait in. There is a free car park on site which can fill quickly but there is often on street parking available too.

Review
I've always been seen on the same day. Helpful staff and great doctors and nurse