The Pipeworks – Glasgow glasgow

Physically a well-appointed sauna that is kept very clean. I should be giving it five stars, but I had a terrible experience with the private room I paid for which ended up ruining my whole weekend. From speaking to other people, it seems the issue was not just a one-off mistake on the part of the establishment, but instead a problem with either a lack of suitable process or even malicious intent on the part of one of their managers. I was sold a private room on the understanding that I would be allowed to sleep in it for a few hours. When I got to the room, the music on that floor was too loud to sleep. The assistant and I managed to turn it down a bit but when someone else started their shift he turned it up so loud I could barely think, let alone sleep. The manager apologised when I left, saying it was supposed to be quiet in that area and that the system needed to be "reset". I found this unlikely given how easily the volume was turned up just prior, but I gave him the benefit of the doubt at the time. However, having spoken to other customers since, the general consensus is that the manager in question is known for controlling behaviour and that other people have had exactly the same problem after paying for a room... basically, I was told that he does this deliberately. The private rooms are clearly designed for sleeping and are realistically too small for any other activity. They come with a blanket and a pillow and a bedside table. It just makes no commercial sense that in a venue where everything else is designed to encourage repeat custom, there seems to be one vital aspect of the offer that usurps the rest of it. For whatever reason, malicious or otherwise, there is a member of staff there who is pulling in the wrong direction, which is a problem I urge the owners to rectify with haste.

Well for me it was a bit taboo but then I thought just go for it was taking care of really well even let my 11 year old nephew come in as well would be a 5 star if they had more Asians working in the sauna

Why charge a yearly membership for people only visiting.....no need .. The lad was more interested on his iPhone than speaking.....so I never paid and went. .business is business....

Great venue. Recently totally refurbished and is without doubt the best place in Glasgow

Does what it says...gay venue. Free towels. Membership required £6 per yr. Various aromas sold.

The Best One in the UK? I visited this place over the weekend around the middle of October 2021 1. The place is clean and free cabins are specious 2. I had to pay for a last minute cabin to stay in as I too tired to go home which I enjoyed. 3. Great atmosphere around. You go and do whatever you have to do and you come out. 4. I love the variety of music they played in there 5. I could go on and on. I had a nice time there.

I love this place. Always have a fantastic time here. The facilities are amazing and always a good choice of guys. Staff are mostly friendly apart from the odd one or 2. My only grumble is tonight I got charged for asking for a replacement towel which I have never been charged before. I was a little taken aback by that even though it was only 50 pence but I thought the charge was not needed and perhaps a little greedy. I wonder if pipeworks could comment on this particular charge?

I went the Pipeworks Weds 29-12-21 and didn’t receive the usual warm welcome I’m accustomed to. The showers were ice cold and when I mentioned it to the attendant he said the boiler was broke. I asked why he didn’t tell me when I entered and he said he wasn’t aware they weren’t working after telling me the boiler was broke. The guy on the desk with tash definitely needs to less the attitude and needs a course in customer service skills. Very disappointed with today’s visit.

First time visiting this place, it was pretty good to be fair. The place was kept clean and the staff were all really nice. Plus a mix of different age, size and race so plenty options for everyone. I can see this being a regular thing coming here!

Nice facilities and clean sauna. Only the water at Jacuzzi does not looking that clean! Staff are professional and helpful. I love the clients that visit as I always happy to please my mature Scots.