The Bradgate Mental Health Unit leicester

Started off well, they supported a loved one with good medication and support. But their aftercare is shocking! They take away a person's Support Worker and do not check or follow up. The team seems keen to cut costs and reduce medication, which is reckless. For that reason 1/5 stars, does the CQC even report on these poor practices?

Amazing, hard working, caring staff! They've helped me so much and made me realise recovery is possible. Lovely people, can't thank them enough. X

Refused to help a day after I tried to kill myself because I have autism.

It could have been worse, it was proper s**t though

Don’t come here unless you’re sectioned !!!

Was under their care for a couple years. First Doctor disappeared without patients being informed, second one discharged me for not taking meds even though I needed help remembering things such as taking meds and falsified the discharge reasons to say they'd exhausted the options (they still had at least 2 left.) now I'm stuck waiting to get back in, with no access to the medication at all.

I have been an outpatient since 2017, since then(and all before the beginning of the pandemic) I had a total of 9 appointments cancelled, allowing a wait of two years between psych appointments. I had started a therapy and didn’t get on with it, went to my psych and told them that and was told I had been referred to a different type of therapy. Since the start of the pandemic my appointments have been kept to, but I have now asked 4 times on the status of my referral to be told they’re not sure if I’ve even been referred anywhere. I have asked for written confirmation whatever the circumstances and been promised it twice with no such confirmation. If I could afford private therapy I would have done it years ago. I haven’t been able to work for 5 years now, nearly my entire adult life. I understand the nhs mental health services are severely underfunded, but I have been handled without care, organisation or humanity(bar one very kind assessor)

I was extremely lucky that Bosworth ward hadn't been converted at the time. I had an absolutely outSTANDING named nurse-Big Rob Kerr. Former Bootneck. (ROYAL marine). Couldn't have worked out better. I will say, I was the target of racial bullying by a nurse there that just hated me simply because.....who knows. But she made life he'll when on shift- Rachel. All in all between Rob, J.P. and Claire Ellis-unit psychologist and one of the most stunningly beautiful and intelligent ladles I've ever met. SO good at her job and extremely caring and friendly. I'll never forget Laura J. OR Laura T either. Too many legends worked there at the time to remember them all Thank you all 🖤🖤🖤

I spent close to 4 months on heather ward i would like to thank all the staff and doctor dyer for all the help and for all the tools i have been given to help me succeed in life where I won’t ever have to return there yet again i want to thank everyone involved in my care

The health care professional I was seen by looked and acted completely uninterested and clearly had no desire to help. There was no effort to establish a rapport. A sandwich was offered by another nurse who clearly cared but the quality of care and advice was just horrendous. A complete waste of time.