I have been an outpatient since 2017, since then(and all before the beginning of the pandemic) I had a total of 9 appointments cancelled, allowing a wait of two years between psych appointments. I had started a therapy and didn’t get on with it, went to my psych and told them that and was told I had been referred to a different type of therapy. Since the start of the pandemic my appointments have been kept to, but I have now asked 4 times on the status of my referral to be told they’re not sure if I’ve even been referred anywhere. I have asked for written confirmation whatever the circumstances and been promised it twice with no such confirmation. If I could afford private therapy I would have done it years ago. I haven’t been able to work for 5 years now, nearly my entire adult life. I understand the nhs mental health services are severely underfunded, but I have been handled without care, organisation or humanity(bar one very kind assessor)