St. Helens Rehabilitation Hospital york

Providing rehab or palliative care for peolpe in York. Now called Nelson court ward 1 and 2

Brilliant place look after my mum in law Real good just need some were you to have a drink 👍👍👍👍👍

It's not a nice place to be. Very little stimulation for the people in here and not a lot of rehabilitation going on. It's very run down and just depressing. The rooms have little to no decoration, no TV, radio etc. There is a games room but it looks like a large store room. The gardens are rarely used and from what I have seen the residents do very little apart from sit or lay down all day. I really wouldn't wish this on anyone.

I think the word rehabilitation must mean leave you all day in an uncomfortable chair and forget about trying to help you recover as that unfortunately is my experience of St Helens and the way my relative is being treated. We mentioned that the chair was not comfortable- the nurse simply said everything is old here! We had to ask if there was a cushion to help with sores. We asked a nurse if she could help walk my relative up and down the corridor and again were told they were too busy. We mentioned that the TV doesn’t work (would help given you are left in a chair all day) but there was no effort to try simply that it would get noted in a book. It has been a week now and my relative still has not been given a bath or shower. No wonder York NHS moved them here without notifying the next of kin. We are being asked to celebrate 70 years of the NHS but if this is the best we can do I don’t think I will be joining the celebrations - shame on you York NHS for thinking this is acceptable.

My 91 nanna has been in here for over 2 weeks now to help with rehabilitation after a fall which resulted in a dislocated collarbone. We visit at least once a day and she is always in bed, she doesn't seem to be doing any rehabiltiation what so ever. They gave her a leaflet with some exercises in but nobody is helping her do them and when i asked when she would be coming home i was told they are still assesing her needs, even though shes been there for over 2 weeks. She isnt drinking enough and they dont seem to of bathed her either. I understand that the nhs is stretched and understaffed but every day i go to visit nanna, the carers are always either talking in the hallways or drinking tea in the nurses station. Very unsatisfied by the care my nanna has received thus far