Booked to hire a coach from this place a few months ago now, to take a wedding party of appox. 30 people from the ceremony, to a senic place for a photo shoot, then back to evening reception ( so looking for something a bit easy on the eye, not something shabby resembling a stage coach bus, lol ) After shopping around a little, both price & photo's of, brought us back here. Asked for a variety of quotes, from standard to executive coaches, as i wanted something that extra bit special ya know, which I received all of, via email ( lack of communication even just via telephone conversation is always off putting for me ) All the coach pictures I was sent, specified white coaches ( with different colours/ standards of interiors ) I asked several times via phone/ & email, right up until booking confirmation/ & payment in full, if I was going to receive exactly what was shown in the photographer's ( as to my daughter's delight the coaches being white, would match the wedding/ occasion ) I was told yes. I can't fault the communications leading up to the big day. But as you can imagine, all should be arranged in advance, & not high up the priorty list come the event. The coach that came on the day was a dull forest green ( not impressed/ but also not about to let it spoil thing's, I let it go ) As mother of the bride, organising the party fell to me, so assuring everyone was aboard, I sat at very front. Now weddings are one of them rare occasions that turn more into a family reunion, lol, & after Covid, something that was very much welcomed by all! The driver spoke none stop! Mostly complaining about traffic/ lights/ sat nav directions, as well as repeating himself over & over... even trying to ignore him & engage with my family on this momentus day, didn't spare him to stop, he went on & on! I was angered to say the least ( & that's putting it extremely politely!) by the time we arrived at our destination, The 25 minute trip was nothing short of mind numbing! I stayed back with the bride & groom longer than others, & returned with the photographer ( much to my delight, I didn't have to suffer the 25 minute ride back with him.